FAQs
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questions we're asked most.
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General Questions
Transitional housing is independent accommodation for individuals and families who do not require support but may face challenges accessing traditional housing routes. It provides a stable and safe place to live while you move towards long-term housing.
No. Aston Cross Housing does not provide support or care. We provide transitional housing for individuals and families who are able to live independently.
We do not provide support. However, every tenant is allocated a Tenancy Sustainment Coach who can offer guidance, signposting and practical advice to help you maintain your tenancy and plan your next steps.
Our accommodation is self-contained or shared housing with assured or assured shorthold tenancies. It is a step towards independent living – not an emergency or crisis service.
Eligibility & Applications
We provide housing for:
- Individuals leaving supported accommodation
- Low-income working individuals and families
- Individuals in receipt of PIP, ESA or Pension Credit
- Working Universal Credit applicants who are working more than 16 hours per week
Yes, but only if you are working more than 16 hours per week.
No. We do not require a deposit.
No. We do not require a guarantor.
No. We do not require credit checks.
No. We do not require references.
We consider each application on a case-by-case basis. Contact our team to discuss your circumstances.
Yes. We welcome referrals for families as well as single people.
Tenancies & Living With Us
You will have an assured shorthold tenancy (AST).
The length of your tenancy depends on your circumstances and the property available. Our goal is to help you move into long-term, stable housing.
You will be responsible for paying rent on time, looking after the property, respecting your neighbours and complying with your tenancy agreement.
Yes, you can have visitors. All parties must respect others and follow the tenancy agreement and house rules.
Your Tenancy Sustainment Coach is here to help. Early communication helps us resolve issues and keep your tenancy on track.
Yes. Your Tenancy Sustainment Coach will support you with housing searches, move-on options and planning your next steps.
Still have a question?
Our friendly team is here to help.